Time is of the essence when it comes to critical therapies and medications. Your queries and inquiries will be responded to within 24 hours. Orders are being handled on top urgency level immediately after receipt of the goods to our warehouse. Supported by a diversified network of suppliers we will be enabled to locate most of the requested products within a time frame of 72 hours.
Cold chain orders are treated with special handling supported by the use of CHILLTHERM boxes validated for up to 120 hours and granting perfect conditions between 2C° and 8C° for a 5 days transportation to every remote corner of the globe.
Urgent medications will be handled preferentially and dispatched on Express services within 48 hours.
We always keep the demands of the patient in mind, aiming at the highest rate of velocity to satisfy your needs.